Creating and Sending Emails

This article guides you on how to create an email in your event and the process to send.  Emails can be sent as INVITATIONS to invitees to register, REMINDERS to registered, non-registered or invited guests, or additional correspondence you may want to send to either registrants or non-registrants.  Follow these two steps below:
Note - If you have not yet uploaded invitees to your event and you want to send an invitation email, see Uploading Invitees

STEP 1: CREATE THE EMAIL

Go to EMAILS TAB -> NEW EMAIL

1. Enter Name of email - This is only for your reference
2. Type - Is it an Invitation, Reminder, etc.
3. Recipients - Select if the recipients are invited, registered, not registered guests, etc.
4. Email addresses from and reply to - Will show email coming from and where replies go
5. Subject - This is the actual subject line that will show on the sent email
6. Body of the email - See SELECT FIELD feature (Circled in Red) - you can use this drop down to add Event Image Banner, REGISTER NOW button and NOT ATTENDING button, links, a Registrant's FIRST NAME, etc. by placing the cursor in the text editor where you want to insert the data and selecting that field name in the drop down, then clicking on ADD FIELD):

Then SAVE AND CLOSE

STEP 2:  SEND EMAIL

1. You will now see the email you created in the EMAILS tab listing.  Select the closed envelope (outlined in red below) in ACTION COLUMN to start the sending email process:

2. Now, you will see your email.  Scroll down to select recipients.  To select ALL, click on checkbox at the top left hand corner of the recipient listing (circled in red)

3. Now click on SEND EMAIL TO SELECTED RECIPIENTS to send the email:

ADDITIONAL EMAILS NOTE- To send additional emails, you should ALWAYS COPY the initial invite / reminder email (copy icon in action column) and rename it "reminder", etc. and send separately to ensure these emails are time stamped and track able, be sure you add on subject line "REMINDER" or "Second Request" to distinguish from the original email as well.

*This is a crucial step, as an invitation or reminder email once sent, holds the list of invitees / registrants attached to that email.  You need to COPY the original email and create a NEW ONE off of the original so that you do not get a duplicate listing in the email send out!

For additional help with images not displaying in an email - Displaying-Images-in-Email-by-default